News
Hilton Launches ‘Hilton for Luxury’ Program, Elevating Global Travel Advisor Experience
Hilton has unveiled a new premier program, ‘Hilton for Luxury’, designed exclusively for top-producing luxury travel advisors across its renowned luxury brands, including Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, NoMad Hotels, and Signia by Hilton. This invitation-only program is set to transform how luxury travel advisors connect with […]
Gothia Towers Expands Partnership with SHR to Boost Direct Bookings
Gothia Towers, Sweden’s largest and most prestigious hotel, is deepening its strategic partnership with hotel technology specialist SHR in a move set to transform the guest experience and accelerate the hotel’s digital journey. Located in central Gothenburg and part of one of Europe’s largest integrated meeting spaces, Gothia Towers is taking a significant leap forward […]
Hotel Rang Mahal Elevates Operations and Guest Experience with mycloud PMS
Hotel Rang Mahal, a renowned independent hotel in the heart of Jaisalmer known for its luxurious accommodations and rich heritage, is taking a significant step forward in modernising its operations. The hotel has partnered with mycloud Hospitality to implement mycloud PMS, a comprehensive cloud-based property management solution. This move is set to revolutionise the way […]
BWH Hotels Partners with Canary Technologies to Transform Guest Experience
BWH Hotels, a global leader in the hospitality industry with a diverse portfolio of 19 brands, has announced a groundbreaking partnership with Canary Technologies. This collaboration will bring Canary’s state-of-the-art, AI-powered Guest Management System to BWH Hotels’ properties, promising to enhance guest experiences and streamline hotel operations across the board. Canary Technologies, known for modernising […]
Hostfully Launches InboxAI to Reform Guest Communication for Property Managers
Hostfully, a leader in property management technology for short-term rentals, has introduced a groundbreaking tool called InboxAI, designed to revolutionise how property managers handle guest communication. This innovative AI-driven tool promises to significantly reduce the time spent on guest inquiries, allowing property managers to focus more on enhancing the guest experience. InboxAI is more than […]
TripStax Strengthens Data Security with Key ISO and SOC 2 Certifications
TripStax, a leading provider of business travel technology, has reinforced its commitment to data security, achieving critical auditing and certification milestones that underscore its dedication to protecting client information. Following a thorough auditing process, TripStax has once again earned ISO 27001 certification, now for the second consecutive year. Notably, this year’s certification extends to include […]
Affirm Expands Partnership with Hotels.com to Offer Flexible Payment Options for Travellers
In a significant move to enhance travel booking experiences, Affirm, a leading payment network, has announced a new partnership with Hotels.com. This collaboration allows travellers to book accommodations and pay over time through Affirm, making dream vacations more accessible. This partnership builds on Affirm’s existing relationship with Expedia Group, where Affirm serves as the exclusive […]
Hub OS Brings Its Innovative Hotel Operations Solutions to Teranka Formentera
In a notable expansion, Hub OS is delighted to announce its partnership with Teranka Formentera, a boutique retreat nestled on the pristine shores of Playa Migjorn. This new collaboration is a testament to Hub OS’s commitment to enhancing guest experiences across the globe through innovative hotel operations solutions. Teranka Formentera, a tranquil haven, offers a […]
Shiji and FreedomPay Join Forces to Redefine Hospitality Payments
Shiji, a global leader in hospitality technology, has announced a significant partnership with FreedomPay, a front-runner in secure commerce technology. Together, these two industry giants are set to make waves in the Mexican market, aiming to transform the way hospitality businesses handle payments and manage operations. This collaboration underscores their shared commitment to enhancing both […]
Gustaffo and IntiCo Corp Partner to Innovate Reservation Management Through Advanced AI and Omnichannel Tools
Gustaffo Digital Service GmbH has announced a strategic partnership with IntiCo Corp, a leader in Artificial Intelligence and omnichannel technology. This collaboration is set to transform hotel reservation management, enhancing guest interactions and boosting conversion rates through the integration of advanced AI and omnichannel communication tools. In an era where the hospitality industry is rapidly […]
Agilysys Acquires Spa Management Leader Book4Time to Enhance Guest Experience at Luxury Spas
Agilysys Inc., a global leader in hospitality software solutions, has announced its acquisition of Book4Time, Inc., the world’s top provider of spa management SaaS software. This strategic move, valued at approximately $150 million, strengthens Agilysys’ position in the hospitality technology sector and opens new avenues for growth by expanding its suite of offerings to a […]
Hyatt and Tambourine Unveil Global Rollout of the Event Experience Guide
In a move set to redefine the event planning landscape, Hyatt and Tambourine, the Fort Lauderdale-based hospitality marketing technology company, have announced the global rollout of Hyatt’s Event Experience Guide. This innovative digital resource is designed to streamline the event planning process for meeting and event planners worldwide. The Event Experience Guide is an integral […]
Hotel Lincoln Chooses ROH Platform to Streamline Bookings and Boost Profitability
ROH, the pioneering payments and revenue management platform for the hospitality industry, has announced a key partnership with Hotel Lincoln, a Chicago landmark known for its contemporary Midwestern charm and stunning views of Lincoln Park and Lake Michigan. The hotel, part of the JdV by Hyatt collection, has selected ROH to enhance its booking reconciliation […]
Duetto and Comanche Gogoji Partner to Transform Hotel Data Management and Pricing Strategies
Duetto, a leading provider of revenue management systems for the hospitality industry, and Comanche Gogoji, a top-tier property management solutions provider, have announced a groundbreaking integration designed to transform how hotels manage data and optimise pricing strategies. This collaboration promises to enhance operational efficiency and maximise revenue for hotels through a seamless, real-time data connection […]
Whitbread PLC Chooses Shiji Content Hub to Revolutionise Hotel Content Distribution
Whitbread PLC, the parent company of Premier Inn, the UK’s largest hotel group, has announced a significant partnership expansion with Shiji, a leading innovator in hospitality technology. In a move set to redefine how hotel content is distributed, Whitbread has adopted Shiji’s newest solution, the Shiji Content Hub. Since June 2021, Premier Inn has been […]
Thomas Cook India and SOTC Launch AI-Powered Platform for Seamless Holiday Planning
Thomas Cook (India) Limited, a leader in travel services, along with its Group Company, SOTC Travel, has unveiled a groundbreaking AI-powered platform designed to revolutionise the way customers plan and book their holidays. This new platform promises to make creating customised trips faster and more convenient than ever before, cutting the process down to just […]
KTC and Centre Point Hotels Partner to Boost Group Travel and Online Bookings
Krungthai Card Public Company Limited (KTC) has seen a significant rise in online hotel bookings and group travel, reporting a 23% year-over-year increase from January to June 2024. Riding on this wave of growing consumer interest, KTC has teamed up with Centre Point Hotels Group, a brand known for its seven centrally located properties and […]
Zapgo and Hotels Unite to Elevate Guest Experience with Improved EV Charging Networks
As the UK grapples with a significant shortfall in electric vehicle (EV) charging infrastructure, a new player in the industry, Zapgo, is stepping up to address this pressing issue. With over 90% of city hotels lacking EV charging facilities, according to research from Drax EV, Zapgo is focusing its efforts on supporting the hospitality sector, […]
TUI Group Advances Sustainability Efforts with New Solar Power Plants in Turkey
TUI Group, a global leader in travel and tourism, has taken another significant step forward in its commitment to sustainability by launching three new solar power plants in Turkey. These installations are part of TUI’s ambitious global solar strategy, which aims to achieve carbon neutrality for its hotels and resorts in the medium term. The […]
Otelier and Stayntouch Partner to Deliver Enhanced Data Integration for Hotels
Otelier, a leading hospitality performance optimisation platform, has announced a strategic integration with Stayntouch, a global frontrunner in cloud-based hotel property management systems (PMS) and guest-centric technology. This partnership aims to bring together the strengths of both companies, enabling hoteliers to leverage detailed reservations, guest, and financial transaction data from Stayntouch directly within Otelier’s IntelliSight, […]
ROBINSON Opens First Club in Vietnam, Bringing Adventure and Luxury to Hoi An
Southeast Asia, known for its stunning landscapes and rich cultural heritage, is about to welcome a new beacon of luxury and adventure. On December 7, 2024, ROBINSON will open the doors to its first club in Vietnam, ROBINSON NAM HOI AN, marking an exciting new chapter for the brand in one of the world’s most […]
Honeywell Unveils INNCOM Direct, Bringing Smart Energy Management to Mid-Market Hotels
Honeywell has announced the launch of INNCOM Direct, a new energy management system designed to help mid-market hotels enhance energy efficiency through automation. This launch aligns with Honeywell’s strategic focus on automation and the energy transition, two of the company’s key megatrends. As the hospitality industry faces the reality of fluctuating occupancy rates – potentially […]
Crave and Book4Time Partner to Revolutionise Spa Booking Experience in Hotels and Resorts
In a move set to transform how guests book spa treatments, Crave, a leader in guest engagement technology, has announced a cutting-edge integration with Book4Time, the premier spa management software provider for hotels and resorts. This partnership is designed to elevate the guest experience by making real-time spa bookings easier and more accessible through Crave’s […]
Mews and Duetto Cross 600-Hotel Milestone, Powering Revenue Growth for Hoteliers Worldwide
In a significant milestone for the hospitality industry, Mews, a leading hospitality cloud platform, and Duetto, a top provider of revenue management software, have surpassed 600 joint hotel customers. This partnership, which began in 2017, continues to drive impressive revenue growth for hoteliers across the globe. The synergy between Mews and Duetto is built on […]
Apaleo Partners with Fraunhofer IAO to Drive AI Innovation in the Hotel Industry
In an exciting new development for the hospitality sector, Apaleo has announced a strategic partnership with Fraunhofer Institute for Industrial Engineering IAO. This collaboration is set to bring cutting-edge AI applications to hotels, helping hoteliers achieve their business goals while speeding up operations and enhancing guest experiences. At the heart of this partnership is the […]
Avani Hotels & Resorts Launches ‘Avani Tribes’ Quiz to Personalise Travel Experiences for Guests
In a bid to create more personalised travel experiences, Avani Hotels & Resorts, the upscale lifestyle brand of Minor Hotels, has introduced the ‘Avani Tribes’ quiz-an innovative online tool designed to match travellers with one of six distinct travel personalities. The quiz aims to help guests discover tailored itineraries that align with their unique interests, […]
Grupo Brisas Elevates Guest Experience with Shiji’s Cutting-Edge Hospitality Technology
Grupo Brisas, a leading name in Mexico’s luxury hospitality scene, has taken a significant step towards enhancing guest experiences by partnering with global hospitality technology leader, Shiji. The group has selected Shiji’s Infrasys Cloud POS and Shiji Enterprise Platform (PMS) to transform operations across its prestigious properties, which include the iconic NIZUC Resort & Spa, […]
wi-Q Guest Mobile Ordering System Integrates with xnPOS, Enhancing Hotel Guest Experience
Hotels can now offer guests the convenience of ordering and paying for services from their own mobile devices anywhere on the property, thanks to the certified integration of wi-Q’s mobile ordering platform with Xn Global Systems’ xnPOS. This development marks a significant step forward in guest self-service solutions, providing hoteliers with greater flexibility and enhancing […]
Cloudbeds Onboards AI Visionaries to Drive a New Era in Hospitality Technology
Cloudbeds, a trailblazer in hospitality management technology, has announced a major investment in artificial intelligence with the strategic hiring of AI experts Amit Popat as Head of Machine Learning and Nikhil Shah as Head of Data Science. This move signals Cloudbeds’ commitment to revolutionising the hotel industry, leveraging advanced AI to create powerful new tools […]
Far East Hospitality Leads the Way with Landmark Sustainability Achievement
Singapore based Far East Hospitality has made history, becoming the hospitality group with the largest number of Global Sustainable Tourism Council (GSTC) certified hotels in Singapore. All 16 of its hotels across the island have earned this prestigious certification, underscoring the company’s commitment to environmental stewardship and sustainable practices. This accomplishment positions Far East Hospitality […]
Choice Hotels International’sWoodSpring Suites Tops J.D. Power’s 2024 Guest Satisfaction Rankings
Choice Hotels International, Inc. is celebrating a major win as WoodSpring Suites has been named the #1 economy extended stay brand in 2024 J.D. Power North America Hotel Guest Satisfaction Index Study. This marks the third consecutive year that WoodSpring Suites has secured the top spot, further solidifying its reputation as a leader in the […]
Park Hotel Group Elevates Guest Experience with Shiji Enterprise Platform
Park Hotel Group, one of Asia Pacific’s premier hospitality companies, has taken a significant step in enhancing its guest experience by adopting the Shiji Enterprise Platform. Known for its commitment to innovation, Park Hotel Group has selected this state-of-the-art Property Management System (PMS) to further refine the guest journey, beginning with its breathtaking Grand Park […]
Tasmania Launches New Hotel School to Prepare Future Hospitality Workforce
In a significant boost to Tasmania’s tourism and hospitality sector, Premier and Minister for Tourism and Hospitality, Jeremy Rockliff, officially launched the Visitor Experience Training (VXT) hotel school on Sunday. The new institution is set to provide the next generation of hospitality workers with the skills and training they need to excel in the industry. […]
Macau Welcomes Groundbreaking VR Immersive Experience for its Guests
In a dazzling blend of tradition and technology, the ‘Love Between Fairy and Devil’ VR Immersive Experience Center officially opened its doors on August 9th at Galaxy Macau, marking a new chapter in immersive entertainment. This cutting-edge attraction, inspired by the hit IP ‘Love Between Fairy and Devil’ produced by iQIYI, is the result of […]
HotelBuddy Now Available on Oracle Cloud Marketplace, Bringing Digital Innovation to Hotels Using Opera Cloud PMS
HotelBuddy, a trailblazer in the digital transformation of the hotel guest experience, is excited to announce its availability on the Oracle Cloud Marketplace. This milestone makes it easier than ever for hotels using Oracle’s Opera Cloud Property Management System (PMS) to leverage HotelBuddy’s comprehensive web-based platform, which digitises the entire guest journey without requiring any […]
Unearthed Productions and Fairmont Singapore & Swissôtel The Stamford Partner to Revolutionise Event Experiences
In a bold move to redefine the event landscape in the Asia-Pacific region, Unearthed Productions has announced a strategic partnership with Fairmont Singapore & Swissôtel The Stamford, including the renowned Raffles City Convention Centre (RCCC). This collaboration promises to set a new standard for immersive and engaging event experiences, combining cutting-edge technology with top-tier hospitality. […]
Sabre and Priceline Forge New Partnership to Revolutionise Travel Retailing
Sabre Corporation, a leading software and technology provider for the global travel industry, has announced an exciting new chapter in its partnership with Priceline, one of the most recognised names in online travel. The two industry giants have signed a multi-year agreement designed to fuel innovation and enhance the travel retail experience for millions of […]
AltoVita Launches Alto360: A Game Changer for Corporate Accommodation Management
In today’s fast-paced world of business travel and global mobility, the ability to accurately forecast accommodation costs is more critical than ever. Enter Alto360, the latest innovation from AltoVita, designed to revolutionise how companies manage their corporate accommodation strategies. This cutting-edge platform transforms real-time data intelligence into strategic foresight, giving business travel and global mobility […]
Grand Hotel Bonavia Partners with Gympak to Elevate Guest Experience
In an exciting development for travellers and fitness enthusiasts, the prestigious four-star Grand Hotel Bonavia in Rijeka, Croatia, has announced a new partnership with Gympak. This collaboration marks a significant step in the hotel’s commitment to enhancing its guest experience by ensuring that visitors can maintain their fitness routines even while on the road. Located […]
Hotel Marcel Launches Innovative ‘Climate Wake-Up Call’ to Raise Awareness on Climate Crisis
As the world grapples with the escalating climate crisis, Hotel Marcel New Haven, Tapestry Collection by Hilton, is taking a bold stand. The nation’s first hotel to operate entirely fossil fuel-free, Hotel Marcel is introducing a thought-provoking new amenity designed to wake up guests in more ways than one, the ‘Climate Wake-Up Call’. In a […]
Visual Matrix Sees Explosive Growth in MOP Technology, Revolutionising Hotel Operations
Visual Matrix, a trailblazer in hospitality technology, has announced a remarkable 440% growth in its MOP (Mobile Operating Platform) technology since acquiring it in November 2021. Now a key tool in over 1,000 hotels across more than 33 industry-leading brands, including Wyndham, Hilton, Marriott, and IHG, MOP is rapidly becoming the gold standard for hotel […]
Tripadvisor Unveils New In-App Hotel Booking Feature in Partnership with Hopper Technology Solutions
Tripadvisor, the world’s largest travel guidance platform, has taken another major step in transforming its app into an indispensable trip planning companion by introducing the ability for members to book hotel stays directly within the app. This new feature, launched today, marks a significant milestone in Tripadvisor’s ongoing mission to enhance the user experience at […]
Commerce Casino & Hotel and Citadel Outlets Launch Exclusive VIP Package for an Unforgettable Guest Experience
The Commerce Casino & Hotel and Citadel Outlets are excited to announce their inaugural hotel partnership, introducing an exclusive package that promises an unparalleled experience for both Los Angeles residents and visitors. This unique collaboration, designed to offer a memorable getaway, combines the thrills of gaming, the joys of shopping, and a host of luxurious […]
US Open Finals Weekend Spurs Hotel Price Surge in New York City: SiteMinder
Hotel rooms in New York City for the finals weekend of the US Open Tennis Championships have been booked at rates 16% higher than the average prices seen this summer. This surge is highlighted in new data from SiteMinder, the leading global distribution and revenue platform, which analysed bookings for the two-week tournament starting at […]
Cendyn Launches Learning Center to Elevate Hotels’ Commercial Performance
Cendyn, a global leader in integrated hotel technology and services, has introduced its new Learning Center, aiming to enhance hotels’ understanding of Cendyn solutions and boost commercial performance. For nearly three decades, Cendyn has empowered hotels to drive revenue, maximise profitability, and forge deeper connections with guests through its cloud-based technology. Known for its “Find, […]
Percipia’s Parallax Now Available on Oracle Cloud Marketplace, Enhancing Hotel Industry Integration
Percipia, a renowned provider of hospitality phone systems and advanced guest room technology, has announced that its Parallax application is now available on Oracle Cloud Marketplace. This milestone allows Parallax to be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). As a member of the […]
Shiji and Wi-Q Join Forces to Elevate Hotel Guest Experience with Seamless Mobile Ordering Integration
Shiji, a global leader in hospitality technology, is excited to announce the seamless integration of its Infrasys Cloud POS with Wi-Q, a leading mobile ordering platform for the hospitality industry. This groundbreaking partnership promises to deliver a smooth and unified experience for both guests and hotel operators, significantly simplifying the ordering process and optimising menu […]
Sopago: Revolutionising Hotel Guest Experience with Innovative Features
Sopago is an advanced app designed to enhance hotel guest experiences through a comprehensive suite of smart features. The app’s primary focus is on creating seamless interactions and improving operational efficiency within the hospitality industry. One of the standout features of Sopago is its Upsell & Advertise capability. Hotels can promote room upgrades, special services, […]
ZAFIRO Partners with Solace Hotel Santiago to Enhance Guest Experience
In a significant move within the hospitality sector, ZAFIRO and Solace Hotel Santiago have unveiled a partnership aimed at enhancing the guest experience at the boutique hotel located in Providencia. This collaboration is set to boost the hotel’s entertainment and connectivity services, reinforcing ZAFIRO’s position as a trailblazer in advanced hotel technology. Solace Hotel Santiago, […]
Sabre Hospitality Partners with Protect Group to Enhance Guest Confidence with Trip Protection
Sabre Hospitality, a division of Sabre Corporation, has announced a new long-term partnership with Protect Group, a renowned provider of trip protection and guarantee services. This collaboration is set to bring added peace of mind to hotel guests through the integration of Protect Group’s trip protection services into Sabre’s SynXis Booking Engine. This strategic partnership […]
The Gleneagle Hotel Adopts Innovative Self-Service Kiosks Powered by Guestline
The Gleneagle Hotel announces the successful implementation of cutting-edge self-service kiosks by Guestline, revolutionising the guest check-in experience. The Connolly family became the first to use this new self-check-in service, and they were delighted with its quick and easy process. Pre-arrival digital registrations have significantly reduced front-desk queues, and now, the GuestStay Kiosk offers a […]
Alliants Unveils Hestia: A New Era of Guest Experience in Hospitality
As part of their ongoing Allive Campaign, Alliants has launched an innovative guest experience platform featuring Hestia, a tool designed to revolutionise how hotels and resorts interact with their guests. Named after the Greek goddess of hearth and home, Hestia aims to bring warmth, personalisation, and efficiency to the hospitality industry. With the hospitality sector […]
Hudini Introduces S.A.R.A. to Enhance Hotel Operations
Hudini, a pioneer in democratising the hospitality industry through technology, has announced a strategic integration of S.A.R.A., an innovative task management platform, to further elevate guest experiences and streamline hotel operations. Hudini, known for building exceptional consumer experiences and intelligent data sets, is currently collaborating with over 30 hotel brands worldwide. Their mission is to […]
Otelier’s Cloud Integration Enhances Hotel Operations and Guest Experience
Otelier, a leader in back office automation and business intelligence for the hospitality industry, has announced that three of its innovative solutions – DigiAudit, TruePlan, and IntelliSight – are now available on Oracle Cloud Marketplace. These solutions can be deployed on Oracle Cloud Infrastructure (OCI) and seamlessly integrated with OPERA Cloud through the Oracle Hospitality […]
Hospitality Experts Explore the Benefits and Future of Attribute-Based Selling
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, has announced the launch of UpsellPRO, a groundbreaking Attribute-Based Selling (ABS) solution. This innovative tool allows hotels to offer individual room features to guests during the booking process, enhancing personalisation and revenue opportunities. This launch follows a report by Stayntouch and […]
Fota Island Resort Installs EV Charging Stations Powered by ePower
Cork-based electric vehicle (EV) charging company ePower has announced a new partnership with Fota Island Resort to enhance Ireland’s EV infrastructure. This collaboration includes the installation of 12 EV charging points at the resort, featuring six dual AC chargers and a 180KW dual socket DC charger. These charge points are now accessible to both hotel […]
The Cosmopolitan of Las Vegas Joins MGM Rewards Loyalty Program
The Cosmopolitan of Las Vegas is now officially part of MGM Rewards, allowing members to earn and redeem points at one of the world’s most distinctive luxury resorts. This integration creates a seamless loyalty experience across all MGM Resorts destinations, both in Las Vegas and nationwide. Located in the heart of the Las Vegas Strip, […]
Sabre Hospitality and Wyndham Hotels & Resorts Renew Long-Term Partnership
Sabre Hospitality, a division of Sabre Corporation, has proudly announced the renewal of its longstanding agreement with Wyndham Hotels & Resorts, the world’s largest hotel franchisor. This renewed partnership ensures that Wyndham will continue to utilise Sabre’s advanced SynXis Central Reservation System (CRS) to manage its vast operations, marking nearly two decades of collaboration between […]
HRS Leads the Way with SAP Concur Integration, Revolutionising Corporate Hotel Programs
HRS, the global leader in corporate lodging and payment technology, has achieved a significant milestone by becoming the first hotel-focused technology provider to have its extensive features certified in the new Concur Travel’s Hotel Connector. This integration offers substantial benefits for multinational corporate hotel programs, providing SAP Concur customers with an unmatched combination of AI-powered […]
HostBooks Launches HTL 360° to Revolutionise Hotel Operations
HostBooks, a leader in integrated business solutions, has introduced HTL 360°, a groundbreaking innovation designed to revolutionise the hospitality industry. This all-encompassing solution aims to automate and enhance every aspect of hotel management, from financial operations and inventory management to supply chain, procurement, sales, and asset management. As the global hospitality sector is expected to […]
Cloudbeds Introduces Groundbreaking Business Intelligence Solution for Hoteliers
Cloudbeds, a global leader in hospitality management software, has launched Cloudbeds Insights, making it the first property management system (PMS) to offer a native, hospitality-specific business intelligence (BI) solution. This innovation marks a significant milestone for the hospitality industry, providing hoteliers with unprecedented data access and flexibility within their PMS. Built entirely in-house, Cloudbeds Insights […]
Microhire Introduces AI Event Technology at Adelaide’s New Marriott Hotel
Microhire, an Australian-owned leader in audio-visual and event staging services, is set to make a significant impact in South Australia by expanding into the Adelaide Marriott Hotel. Scheduled to open in mid-August 2024, Adelaide’s first Marriott property stands as an architectural landmark with panoramic city views and purpose-built meeting rooms, making it an ideal venue […]
Expedia Group Certifies ZentrumHub, Enhancing OTA Capabilities with Cutting-Edge Technology
Expedia Group, a global leader in the travel industry, has certified ZentrumHub for the seamless distribution of travel inventory through Zentrum Connect, marking a significant milestone in the advancement of online travel agencies (OTAs). ZentrumHub has integrated Expedia Group’s Rapid API into its comprehensive hotel booking engine, Zentrum Connect. This integration brings a wealth of […]
S Hotels & Resorts Enhances Guest Experience with WeChat Booking Engine Powered by Shiji
In an innovative step to boost guest convenience, S Hotels & Resorts has rolled out a WeChat booking engine for its SAii hotel brand. This advancement signifies a major leap in catering to the preferences of tech-savvy Chinese travellers. S Hotels & Resorts, a rapidly expanding luxury hotel group, manages 38 hotels in premier global […]
Blue Diamond Resorts’ Butler Program Redefines Customised Guest Experiences
Blue Diamond Resorts has recently completed a comprehensive Butler Certification Program for 2024, setting a new standard in luxury and personalised service across its properties. Conducted by a Head Master certified by the Hospitality and Butler organisation and a representative of the British Butler Institute, this program emphasises the brand’s commitment to excellence in hospitality. […]
Pan Pacific Hotels Group Expands Japanese Footprint through Strategic Partnership with Tokyu Hotels
Pan Pacific Hotels Group is making its debut in Kyoto through a strategic partnership with Tokyu Hotels. This collaboration follows the successful launch of BELLUSTAR TOKYO, A Pan Pacific Hotel, and HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel, both in Tokyo’s Shinjuku district last year. As a global hospitality company, Pan Pacific Hotels Group owns and […]
World of Hyatt Partners with Under Canvas for Luxury Outdoor Experiences
World of Hyatt has announced an exciting new partnership with Under Canvas, the premier provider of upscale outdoor hospitality, aimed at delivering unique and immersive experiences for its guests and members. This alliance will give World of Hyatt members exclusive access to book stays at Under Canvas’ 13 outdoor resorts, including the luxurious ULUM Moab, […]
RIU Hotels in Mauritius Redefine Service and Sustainability Excellence
RIU Hotels & Resorts is thrilled to announce the grand reopening of its rejuvenated properties in Mauritius, showcasing the latest in product and sustainability innovations. In a recent blog by CEO of RIU Hotels and Resorts, Luis Riu, stated that he fell in love with Mauritius during a 2010 holiday, captivated by its serene beauty […]
Stripe acquires U.S. based payment processing startup Lemon Squeezy
Payments giant Stripe has announced the acquisition of Lemon Squeezy, a four-year-old competitor, as revealed by Lemon Squeezy on Friday. Lemon Squeezy, a merchant of record, is responsible for calculating and paying global sales taxes for digital products, managing legal processing, and handling fees in every country. The company mainly caters to SaaS and software […]
The Dolder Grand Elevates Guest Experience with Shiji’s Advanced Hospitality Technology
The Dolder Grand, an iconic luxury hotel renowned for its stunning views of Zurich, Lake Zurich, and the Swiss Alps, has announced a significant technological upgrade. In a strategic partnership with Shiji, the global leader in hospitality technology, the Dolder Grand will enhance its operational efficiency and guest satisfaction by implementing Shiji’s Shiji Enterprise Platform […]
Kempinski Releases Third ESG Report, Showcasing Sustainability Progress and Future Goals
Luxury hotel group Kempinski has published its third Environmental, Social, and Governance (ESG) Report for 2023, reflecting on the progress since the establishment of its Sustainability Committee in 2021. This report builds on the findings from the 2021 and 2022 reports, highlighting Kempinski’s continued commitment to comprehensive sustainability practices. The 2023 ESG Report outlines significant […]
Alliants Introduces Allin: Next-Generation AI for Guest Experience Enhancement
In a bold move to set new standards in the hospitality industry, Alliants has launched Allin, a cutting-edge personalisation engine designed to elevate the guest experience. As the demand for tailored services continues to grow, Allin promises to transform the entire guest journey, ensuring a seamless and memorable stay. AI in Hospitality: A Growing Trend […]
Obvlo Revolutionises Guest Experience with AI-Powered Personalised Recommendations
Obvlo, a leading innovator in AI and local curation, has announced the launch of its latest feature, ‘Universal Listings’, designed to personalise and enhance guest experiences by providing tailored recommendations. This new digital concierge service replaces static content with dynamic suggestions based on guest interests and their purpose of visit. Obvlo’s digital concierge understands both […]
TUI Hotels & Resorts Partners with Canary Technologies to Transform Digital Guest Experience
Canary Technologies, a leader in guest management systems, has announced a significant partnership with TUI Hotels & Resorts, one of the world’s top hospitality companies with more than 400 hotels and resorts spread across 40 countries. TUI has selected Canary’s innovative Guest Management Platform to enhance the digital guest journey, create new revenue streams and […]
GHA DISCOVERY Members Can Now Purchase Rewards Currency with Plusgrade’s New Feature
Plusgrade, a global leader in ancillary revenue solutions for the travel industry, has announced a new partnership with Global Hotel Alliance (GHA), the largest alliance of independent hotel brands. This collaboration introduces a new feature to GHA DISCOVERY, the loyalty program for GHA, enabling members to purchase rewards currency, providing greater flexibility and opportunities to […]
Robotic Bartender ADAM Debuts at Globe Life Field, Revolutionising Stadium Hospitality
Richtech Robotics Inc., a Nevada-based leader in AI-driven service robots, has made headlines with the installation of its cutting-edge robotic bartender, ADAM, at Globe Life Field, the home stadium of the Texas Rangers. This innovative deployment marks the first instance of a humanoid bartender robot serving in a major league sports arena or large-scale entertainment […]
VAI Resort and Tixr Partner to Elevate Event Experiences in Arizona
In an exciting new partnership, VAI Resort, Arizona’s first multi-experiential vacation destination, has teamed up with Tixr to manage large-scale events across its distinctive venues. Slated to open in 2025, VAI Resort is set to combine luxury accommodations, top-tier dining, and live entertainment in a stunning Phoenix location. Combining contemporary design with state-of-the-art e-commerce and […]
Wowcher and SiteMinder Partner to Enhance Hotel Deal Offerings
Wowcher, a leading marketplace for discovering the best things to do in cities, has joined forces with SiteMinder, a renowned software platform that unlocks the full revenue potential of hotels, to bring more high-value deals to travellers and boost bookings for hotels. This collaboration marks Wowcher’s first integration with a hotel distribution platform and is […]
Preferred Hotels & Resorts Expands Global Portfolio with 30 New Member Properties
Preferred Hotels & Resorts, the world’s largest independent hotel brand, is delighted to announce the addition of 30 new member properties to its global portfolio between April 1 and June 30, 2024. These properties span a variety of unique destinations, including South Africa, Portugal, Saudi Arabia, and the Dominican Republic, each offering personalised and authentic […]
Amadeus Partners with Emburse Reshop to Cut Corporate Travel Costs
In a major advancement for corporate travel management, Emburse and Amadeus Cytric have integrated Emburse Reshop with Amadeus Cytric, aiming to help travel managers and business travellers reduce travel expenses significantly. This new integration enables users to access hotel shopping and rebooking services from Emburse Reshop directly through the Cytric platform. Emburse Reshop offers an […]
RIU Hotels & Resorts Strengthens Sustainability Commitment With New Policies
In a significant step towards sustainability, RIU Hotels & Resorts, founded by the Riu family in Mallorca, Spain, in 1953, has introduced two essential policies as part of its ‘Proudly Committed’ sustainability strategy. These policies underscore the company’s dedication to responsible and ethical operations. The newly approved ‘Sustainability Policy’ establishes RIU’s general action principles and […]
CLC Lodging Enhances Services with Group Reservations for Project and Extended Stays
CLC Lodging, a Corpay brand and the leader in workforce lodging in America, is excited to announce the expansion of its project-based negotiations to all its members. This new service aims to make group and extended-stay bookings more affordable and straightforward for travelling teams. With the new Group Reservation services, CLC Lodging members can now […]
KITT Debuts as the First AI Voice Service Agent for Hotels from The Hotels Network
The Hotels Network (THN), a global frontrunner in hospitality technology solutions, has introduced KITT, a pioneering AI Guest Service Agent designed to elevate hotel guest interactions and optimise operational efficiency. KITT provides seamless 24/7 support via voice or text, whether through phone calls or online, aiming to enhance communication and handle guest inquiries with exceptional […]
Cognizant and Whitbread Collaborate to Innovate Digital Experiences for Customers
Cognizant and Whitbread have announced an expansion of their ongoing collaboration to further enhance the hospitality company’s digital transformation. This extended partnership will focus on product design, management, and engineering as Whitbread continues to grow its operations in the UK and Germany. The renewed relationship aims to advance Whitbread’s digital growth strategy, delivering an improved […]
View Hotels Leverages Shiji F&B Solutions for Smooth Integration
View Hotels has announced its adoption of Shiji’s Infrasys Cloud POS and Digital Dine solutions across its locations in Sydney, Brisbane and Melbourne. Known for their exceptional guest service, modern accommodations, and strategic locations, View Hotels aimed to integrate a sophisticated solution to streamline operations and elevate service delivery. By implementing Shiji’s advanced F&B solutions, […]
W Sydney Enhances Guest Stays with IRIS’s Mobile F&B Ordering and Guest Directory App
IRIS, a global leader in mobile ordering and digital guest experience solutions for hotels, has been selected by W Sydney to deliver a personalised digital ordering experience and improve operational efficiency with its state-of-the-art hospitality platform. With 588 stylish rooms and suites and a variety of dining venues, W Sydney introduces a vibrant and modern […]
WorldVue Connect and Cabling Solutions Announce Strategic Partnership to Enhance Hospitality Technology
WorldVue Connect, LLC and Cabling Solutions, LLC have announced a new strategic partnership aimed at revolutionising the digital infrastructure in the hospitality industry. This agreement highlights their shared commitment to designing and constructing top-quality digital systems in hotels, enhancing the overall guest experience. WorldVue, a leader in providing video, advanced connectivity, and professional services, has […]
ApeCoin DAO Confirms Approval for Ape-Themed Hotel in Thailand
Earlier this week, the ApeCoin decentralised autonomous organisation (DAO) announced a proposal to establish an APE-themed hotel in central Bangkok. The proposal has received overwhelming support, with more than 91% of votes in favour, signalling strong approval for the project. Voting on the proposal, known as AIP- 448, started on July 18 and will conclude […]
S Hotels and Resorts Champions Sustainability with Innovative Holiday Experiences
S Hotels and Resorts PCL, the international hospitality company under Singha Estate, is making significant strides in promoting eco-friendly tourism. In celebration of the global Plastic-Free July movement, this Thai-inspired company is rolling out unique holiday experiences centred on sustainability. Known for its world-class standards and extensive international portfolio, S Hotels & Resorts manages and […]
Tokyo to Experience Raffles Hotels & Resorts’ Renowned Elegance and Magic
Raffles Hotels & Resorts, a prestigious luxury hotel brand under Accor, has announced a significant partnership with World Trade Center Building, Inc. and Tokyo Tatemono Co. to introduce the first Raffles hotel in Tokyo. The new hotel will be part of the redevelopment of the historic World Trade Center (WTC) in the Hamamatsuchō district, with […]
Hilton Introduces Yoo2 Rio de Janeiro, Expanding Its Brazilian Portfolio
Hilton has announced the grand opening of Yoo2 Rio de Janeiro, Tapestry Collection by Hilton, celebrating its 20th hotel in Brazil and Tapestry’s inaugural property in Rio de Janeiro. Owned and operated by ICH/Intercity Hotéis, the 135-room hotel is situated in the lively Botafogo neighbourhood, offering stunning views of Sugar Loaf Mountain and Christ the […]
Radisson’s Turkish Expansion Continues: Seven New Hotels in Bid for 100 by 2030
Radisson Hotel Group is thrilled to announce the addition of seven new properties in Turkey during the first half of 2024, including six new signings and one grand opening. These milestones move the Group closer to its ambitious target of operating 100 hotels in Turkey by 2030. Turkey is a key strategic market for Radisson […]
Choice Hotels and Entegra Partner to Enhance Franchisee Benefits
Choice Hotels International, Inc., one of the largest lodging franchisors globally, has announced a strategic partnership with Entegra, the world’s leading food group purchasing organisation. This collaboration is set to provide substantial benefits to Choice branded hotel owners by granting them access to over 3,000 suppliers worldwide through Entegra’s cutting-edge digital purchasing platform. This agreement […]
AI-Based Channel Management by Lighthouse Revolutionises Independent Hotel Operations
Lighthouse, formerly known as OTA Insight, has launched Channel Manager, a pioneering AI-powered solution aimed at transforming pricing, promotion, and distribution for independent hotels. This launch follows the recent integration of Stardekk into the Lighthouse platform, marking a significant step forward in addressing the longstanding issues of static pricing, promotion, and distribution technologies. Traditionally, independent […]
‘Low Carbon Pioneers’ Initiative Launched by IHG to Drive Sustainability in Hospitality Sector
In a significant stride towards sustainable tourism, IHG Hotels & Resorts has introduced its groundbreaking Low Carbon Pioneers programme. This initiative unites energy-efficient hotels, committed to eliminating on-site fossil fuel combustion and relying solely on renewable energy. Among the inaugural members of this programme are the Kimpton BEM Budapest in Hungary, Iberostar Waves Cristina in […]
Aptech and BirchStreet Partner to Improve P2P Efficiency at Twenty Four Seven Hotels
Aptech has joined forces with BirchStreet Systems to bring significant efficiency and automation improvements to the hospitality industry’s procure-to-pay (P2P) process. This partnership addresses the growing demand for integrated cloud-based enterprise accounting and P2P solutions, providing hoteliers with enhanced control over purchase orders, invoicing, budgeting, order delivery, flexible payment options, invoice imaging, and financial review […]
Guestline Enhances Hotel Experience with AI-Driven Self-Service Portal
Guestline has introduced a range of self-service options within its GuestStay platform, integrating artificial intelligence to ease the workload on hotel staff and empower guests with greater control over their stays. This new self-service portal allows guests to manage their hotel reservations, including modifying dates, updating rate plans and pre-ordering additional services such as breakfast […]
